Menu UF Health Home Search

The Human Factor in Patient Safety

PHA 5255 The Human Factor in Patient Safety: Understanding Errors that Cost Lives and End Careers


Despite years of theories and intervention attempts, adverse events and human error remain a major problem in health care and pharmacy. Interventions have usually targeted medical delivery systems (i.e., technology), post hoc analysis (i.e., Root Cause Analysis), and human-system interactions (i.e., Crew Resource Management, CPOE). However, many of these approaches have not been entirely successful.

In this course, we explore the idea that core principles of human behavior are instrumental to explain safe (and unsafe) actions in health care delivery. As systems change and new regulations are installed, we must also consider how those interventions affect the humans that remain in the system. The course will begin with an in-depth study of human error theory from a number of perspectives so that the student will possess thorough and accurate concepts about human performance as it relates to health care. Then, we focus on ways to successfully approach and manage adverse events when they inevitably arise.

The course will be successful for students ready to embrace new perspectives; where the pharmacy work environment includes practicing more from a human/organic/patient-centric viewpoint, rather than exclusively from a task/mechanistic/product-centric viewpoint.

  • Credits: 3
  • Tuition: $1,725
  • Syllabus: Click Here
  • Instructor: Kraig Schell, PhD
  • Dates: Not Currently Offered
  • Schedule: Live online class meeting days/times: Sundays & Thursdays, 7:00 to 9:00 pm. Additional one hour introductory session on Tuesday, May 12 at 8:00 pm.
  • Text: No text required.

Library Access

Distance Education and UF Online Students enjoy the same library privileges as on-campus students. To utilize the University of Florida Library System, click here!

At a Glance